Shipping Policy
Thank you for shopping with Exam Room Signals. This Shipping Policy outlines how we process, ship, and deliver orders placed through examroomsignals.com.
1. Order Processing
Orders are typically processed the same as ordered. Custom Flags may require additional processing time.
Processing times may vary during:
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Holidays
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Sales events
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High order volume periods
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Product launches
Orders are not processed or shipped on weekends or public holidays unless otherwise stated.
2. Shipping Rates and Delivery Estimates
Shipping costs are calculated at checkout based on:
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Shipping destination
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Package weight and dimensions
3. Delayed or Lost Shipments
We are not responsible for delays caused by:
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Weather conditions
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Carrier disruptions
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Customs processing
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Incorrect shipping addresses
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Circumstances beyond our control
If your package appears lost, contact us at info@examroomsignals.com and we will assist you.
4. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an order is returned due to an incorrect or incomplete address:
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Additional shipping charges may apply
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Delivery delays may occur
5. International Shipping
For international orders:
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Customs duties, taxes, and import fees may apply
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Customers are responsible for applicable customs charges
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Delivery times may vary by destination country
We are not responsible for customs delays.
6. Damaged Packages
If your package arrives damaged:
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Take photos of the packaging and item
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Contact us within 7 days of delivery
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Include your order number and supporting images
We will work to resolve the issue promptly.
7. Shipping Restrictions
We reserve the right to:
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Restrict shipping to certain locations
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Refuse shipments for suspicious orders
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Require additional verification when necessary
8. Contact Us
If you have any questions regarding shipping, contact us at:
Exam Room Signals by Kull Industries
4 Shady Oak Road S / Lower Level 6
Minnetonka, MN 55343
info@examroomsignals.com
612.462.4279